May 17, 2023

The Importance of Account Management

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At Nextus Billing Solutions, we believe in providing concierge-level service to each and every one of our valued clients. Nextus takes the stress out of handling billing and claims. We do everything we can to exceed your expectations with industry-leading responsiveness and integrity. Our account managers are what truly drive this for every behavioral health facility that we are honored to work with. Account management is a unique and beneficial service that we provide for each of our clients. We believe that providing personalized account managers for each behavioral health facility adds value and builds trust when handling their billing and claims. Read on to learn more about the importance of account management for behavioral health billing and claims:

Transparency

Account management in behavioral health billing and claims allows for complete and total transparency. At Nextus Billing Solutions, we believe that building trust with our clients starts with them being able to have full transparency when it comes to their billing and claims. We know how important this aspect of a business is and we take it very seriously. A behavioral health facility’s billing is critical and a major component of what makes these facilities run. Our account managers provide visibility and transparency into each phase of a behavioral health facility’s billing and claims management. They value building trust with their clients and want them to know that they can see every part of our process at any time.

Accessibility

Along with transparency comes accessibility. This is something our personalized account managers are able to provide for each behavioral health facility that we work with. At Nextus Billing Solutions, we provide each of our clients with complete access to their accounts. They can log in at any time to see where we are at in the billing and claims process. We know that trusting an outsourced provider with something as important as your facility’s billing and claims is a big deal. That is why we give you access and transparency. We want you to be able to see where we’re at whenever you need to. With Nextus Billing Solutions, there are no secrets and no delays. We ensure you can see what you want to see when you want to see it.

Responsiveness

At Nextus Billing Solutions, we believe it is vital to have account managers responsive to their client’s needs. Our account managers are readily available to answer any and all questions in a timely, efficient, and professional manner. You do not ever have to wonder what is going on with your account and your billing because our account managers are always ready to answer. At Nextus Billing Solutions, we take responsiveness seriously and value being able to give you and your facility the answers and updates that you deserve.
Account management for your behavioral health facility’s billing and claims adds a significant amount of importance and value to what we do a Nextus Billing Solutions. We truly believe in treating your business like it’s our own because it is. Our account managers take the stress out of your billing and claims through responsiveness, accessibility, and transparency. They use their years of industry-specific knowledge to overcome every hurdle on your behalf. To learn more about Nextus Billing Solutions and our incredible account managers, please visit our website today.